Safiri24 Terms of Service

Effective Date: January 1, 2026

These Terms of Service (“Terms”) govern the access to and use of Safiri24 services, platforms, applications, websites, and operational solutions provided under the Safiri24 brand.

By accessing or using Safiri24 services, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, you should not access or use Safiri24 services.

1. About Safiri24

Safiri24 provides digital operational and access management solutions designed to support organizations in improving visitor coordination, operational visibility, communication workflows, access control, and business operations.

Services may include:

Visitor and access management
QR-based check-in systems
Host approval workflows
Visitor invitation systems
SMS and WhatsApp communication tools
Operational dashboards and reporting
Multi-site operational management
Security and access coordination tools
Other digital operational services offered under the Safiri24 platform

2. Eligibility

By using Safiri24 services, you confirm that:

You have authority to use the services on behalf of yourself or your organization
Information provided to Safiri24 is accurate and lawful
You will use the platform in compliance with applicable laws and regulations

Organizations are responsible for ensuring authorized access by their employees, staff, contractors, guards, hosts, or other users.

3. Customer Responsibilities

Organizations using Safiri24 are responsible for:

Proper configuration and use of the platform
Managing user access and permissions
Ensuring lawful collection and handling of visitor information
Obtaining any legally required notices or consent from visitors
Maintaining confidentiality of account credentials
Ensuring compliance with internal operational policies

Customers are responsible for activities performed under their accounts.

4. Acceptable Use

Users may not use Safiri24 services to:

Violate applicable laws or regulations
Impersonate individuals or organizations
Submit false, misleading, or fraudulent information
Interfere with platform security or operations
Attempt unauthorized access to systems or data
Send unlawful, abusive, spam, or unauthorized communications
Use the platform in ways that may harm Safiri24, its customers, or third parties

Safiri24 reserves the right to suspend or restrict access where misuse, abuse, or security risks are identified.

5. Visitor & Access Records

Safiri24 provides tools that help organizations manage visitor and access workflows.

Organizations remain fully responsible for:

Operational decisions regarding access approval
Visitor verification practices
Security procedures at their premises
Compliance with applicable security and privacy requirements

Safiri24 does not independently verify all visitor identities unless explicitly configured and supported by integrated verification services.

6. Communication Services

Safiri24 may facilitate operational communications including:

OTP verification
Visitor approvals
Visitor invitations
SMS notifications
WhatsApp notifications
Operational alerts

Delivery of communications may depend on:

Mobile operators
Internet connectivity
Third-party communication providers
WhatsApp Business platform availability
External infrastructure dependencies

Safiri24 does not guarantee uninterrupted or immediate delivery of all messages.

7. Third-Party Integrations

Safiri24 services may integrate with or depend on third-party providers including:

SMS gateways
WhatsApp Business providers
Hosting providers
Authentication services
Analytics platforms
Cloud infrastructure providers

Safiri24 is not responsible for outages, delays, or operational issues caused by third-party providers.

8. Service Availability

Safiri24 aims to provide reliable and secure services but does not guarantee uninterrupted, error-free, or continuous availability at all times.

Temporary interruptions may occur due to:

Maintenance activities
System upgrades
Infrastructure failures
Internet disruptions
Third-party outages
Security incidents

Safiri24 may modify, suspend, or discontinue features where necessary for operational, security, or business reasons.

9. Subscription & Billing

Access to certain Safiri24 services may require payment of subscription fees, setup fees, communication fees, or additional operational charges.

Customers agree to:

Pay applicable fees as agreed
Maintain valid billing information
Pay applicable taxes where required

Certain features, communication bundles, integrations, or operational services may attract additional charges.

Failure to settle outstanding payments may result in service limitation, suspension, or termination.

10. Communication Bundles & Usage

Some plans may include bundled SMS, WhatsApp notifications, or operational communication allocations.

Where included allocations are exhausted:

Additional usage charges may apply
Services may continue on postpaid billing where applicable
Certain communication features may be limited until additional allocations are activated

Communication costs may vary depending on destination, provider rates, and communication channels.

11. Intellectual Property

Safiri24, including its software, branding, interfaces, workflows, content, and operational systems, remains the intellectual property of Safiri24 and its licensors.

Customers receive a limited, non-transferable right to use the platform in accordance with these Terms.

Customers may not:

Copy or reproduce the platform
Reverse engineer systems
Resell services without authorization
Remove branding or ownership notices
Create derivative systems based on Safiri24 without permission

12. Data Protection & Security

Safiri24 implements reasonable security measures to protect platform information and operational data.

However, customers acknowledge that:

No digital platform is entirely risk-free
Internet-based services may face security threats
External communication channels may experience vulnerabilities beyond Safiri24 control

Customers remain responsible for:

Internal access controls
User credential management
Device security
Operational security practices

13. Limitation of Liability

To the maximum extent permitted by law, Safiri24 shall not be liable for:

Indirect or consequential losses
Loss of profits or business opportunities
Operational interruptions
Visitor-related incidents
Delayed or failed communications
Third-party service failures
Unauthorized access resulting from customer negligence
Customer operational decisions

Safiri24 services are provided on a best-effort operational basis.

14. Indemnification

Customers agree to indemnify and hold harmless Safiri24 against claims, liabilities, damages, or losses arising from:

Misuse of the platform
Violation of laws or regulations
Improper handling of visitor information
Unauthorized or unlawful communication activities
Breach of these Terms

15. Suspension & Termination

Safiri24 may suspend or terminate access where:

Terms are violated
Payments remain outstanding
Security risks are identified
Illegal or abusive activity is detected
Continued access may harm the platform or other users

Customers may discontinue use of the platform subject to applicable contractual obligations.

16. Changes to Services or Terms

Safiri24 may update:

Platform features
Operational workflows
Pricing structures
Communication capabilities
These Terms of Service

Updated Terms will be published on the Safiri24 website.

Continued use of the platform after updates constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Safiri24 operates.

Any disputes arising from use of the platform shall be subject to applicable legal and dispute resolution processes.

18. Contact Information

For questions regarding these Terms, please contact:

Safiri24
Email: info@safiri24.com
Phone: 0792555755
Website: https://safiri24.com

Safiri24
Smart Access. Seamless Experience. Real Intelligence.